Privacy policy

This policy explains how JR Home Improvement LTD collects, uses and protects your personal information when you use this website or get in touch with us. We handle your information responsibly and in line with UK data protection law.

Information we collect

When you send an enquiry through the quote form, we collect your name, email address, phone number (if you give one), project type, location or postcode (if you give one), preferred contact method and the description of your project. If you contact us by email, phone or WhatsApp, we also keep what you send us, including any photographs. Our hosting provider may also record technical information such as your IP address and browser type to keep the website secure and working.

How we use your information

We use your information to reply to your enquiry, discuss and price your project, carry out the work if you go ahead, and keep the records we need to run our business. We do not sell your information, and we do not send marketing messages unless you ask us to.

Cookies

This website does not use analytics, advertising or other non-essential cookies.

How long we keep your information

We keep your information only for as long as we need it for the purposes above, including any legal, tax or insurance requirements, and then we delete it securely.

Keeping your information safe

We take sensible steps to protect your information. No website or email service can be completely secure, so please avoid sending sensitive details such as bank information through the form.

Photographs of our work

Photographs on this website show our work and may include customers’ homes. We try to avoid showing anything that identifies a person or address. If you would like a photograph removed, contact us and we will take it down.

Your rights

You have the right to ask to see the personal information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy of it. To make a request, contact us using the details below. If you are not happy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

Email: jirkarosicky@gmail.com
Phone: +44 7476 572681

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.

Last updated: November 2026